Hartford, CT
Full-time


Experiences Required for This Role

  • ForgeRock Administration – At least 3 years of experience and use cases with the following:
  • Experience in designing, deploying and supporting large scale Identity and Access Management solution for the web
  • Thorough knowledge of ForgeRock technology comprising all modules, and a deep understanding of deployment architecture
  • HANDS ON experience with SSO and Federation using SAML, OAuth and OIDC; MFA, Risk Based Authentication, Progressive Profiling
  • Real production-system based knowledge and experience of DevOps with containers using Docker and Kubernetes (AKS preferred)
  • Working experience of administering cloud platforms (Azure is preferred)
  • Experience in troubleshooting issues, managing logs, monitoring system components and performance, maintaining cloud artifacts, docker images, file-based configurations
  • Use of modern CI/CD tools for delivery and automation
  • Good understanding of integration patterns and best practices

Experience with the following:

  • Databases: MySQL, PostgreSQL, MS SQL Server, or Oracle
  • Operating Systems: Windows, Linux (Ubuntu, RHEL/CentOS)
  • SOAP/REST client: SoapUI, Postman, ARC
  • Languages/Frameworks: Java, JavaScript, React/Vue
  • Digital Platforms, Tools and Discipline – At least 3 years of experience and use cases with the following:
  • Working with large, enterprise-model Salesforce environments
  • Handling all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
  • Administering regular internal system audits and prepared for upgrades
  • Coordinating the evaluation, scope, and completion of new development requests
  • Working independently with members of the user community to define and document development requirements
  • Using of productivity and analysis tools to manage iterative delivery: JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
  • Practical ITIL knowledge and experience

Knowledge, Skills, and Ability

Project Management

  • Excellent project management skills and a positive attitude
  • Knowledge of security, logging, auditing, policy management, performance monitoring, KPI monitoring for end-to-end process execution
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Explaining complex technical issues to business owners in an easy to understand manner and recommending clearly thought-out solutions
  • Ability to assess the impact of new requirements on ForgeRock.com and all upstream and downstream applications, systems and processes
  • Ability to design and implement new processes and facilitate user adoption
  • User stories and acceptance criteria writing for complex agile deployments
  • Developing solutions by designing system specifications, standards and programming
  • Contributing towards technical solution design

Performance in Complex Situations

  • Communication and collaboration with state-wide partners
  • Clearing challenges for team members
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Ability to juggle multiple project workstreams

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